Job Title: M365 Analyst

Location : Plano, TX Onsite From Day 1 - Only Local candidate required

Employment: Open For Contract and Fulltime both

Mphasis

Who are we looking for?

M365 Analyst with good experience around Exchange Online/ MS Teams/OneDrive & SharePoint and with Security Configuration Management. Individual should be passionate about technology, multi skilled and willing to work in a 24 X 7 support model under stringent SLAs.

Technical Skills:

• Experience in managing Microsoft Defender for O365 and Microsoft Exchange Advanced Threat Protection (ATP)
• Experience with complex e-mail filtering rules, Mail routing/management, SMTP connectors, Data Loss Prevention (DLP)
• Experience in incident response, vulnerability management, and endpoint security assessments using Microsoft Defender for Endpoint.

Strong troubleshooting skills in various versions of Exchange Online/ Exchange 2016/2019

Strong troubleshooting and administration skills in MS Teams/OneDrive

Strong troubleshooting and administration skills in MS Intune for the mobile devices (Android/Mac/iOS/Windows)

Strong skills in service outage management and end user support experience

Sound knowledge of Active Directory and Entra ID, Azure AD Connect & Single Sign On

Understand Networking and Windows OS concepts and PowerShell scripting

Process Skills:

Excellent Analysis and Documentation skills

Incident and Problem Management Skills

Sound ITIL knowledge

Flexible to support 24*7

Certifications Pref :-

MD-102: Endpoint Administrator

MS-102: Microsoft 365 Administrator

SC-300: Microsoft Certified: Identity and Access Administrator Associate

Microsoft Azure Fundamentals -AZ-900 , Microsoft 365 Fundamentals - MS-900 & SC-900.

Qualification:

At least 10 years of work experience in supporting O365 & Email Security.

At least 6 years of work experience in supporting MS Teams and MS Onedrive & Intune.

Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college