Job Posting

Job Title: Delivery/Service Technician
Department: Durable Medical Equipment
Immediate Supervisor Title: DME Customer Service Coordinator
Status: Full-time
General Summary: A non-exempt, service/delivery position responsible for delivery
and service of home medical equipment as well as company products to customers
within the company service area.
Location: Zanesville, Ohio
Essential Job Responsibilities:
1. Comply with all applicable company policies and procedures.
2. Develop and maintain working knowledge of(i) current HME products and services

offered, and (ii) all applicable governmental regulations.
3. Deliver equipment and oxygen as required in accordance with industry standards

and applicable governmental regulations including U.S. Department of
Transportation (DOT) and U.S. Food and Drug Administration (FDA) guidelines.

4. Educate patients in proper use and care of respiratory and HME equipment in a
home setting.

5. Complete written patient visit reports following setup and follow-up visits as
required.

6. Assist in resolving patient equipment problems under emergency conditions.
7. Process all orders in a timely, accurate manner.
8. Promote services and products to referral sources in the community as

appropriate.
9. Develop basic reimbursement knowledge and completely document all information

necessary to ensure reimbursement for all appropriate equipment, products and
services.

10. Develop technical knowledge, as appropriate, of the HME or respiratory products
and services provided by the HME Company

11. Assist with implementation of quality improvement program to meet company and
accreditation standards.

12. Maintain home oxygen systems through regularly scheduled visits to patient.
13. Deliver and setup required equipment in the patient's residence.
14. Assume on-call responsibilities during non-business hours in accordance with

company policy for same.
15. Perform routine preventive maintenance and simple repairs on equipment as

required in accordance with company policies.
16. Report equipment hazards and/or product incidents as required in accordance

with company policies and procedures.
Education: High school diploma or equivalent
Experience: One year experience preferred.

Application Procedures: Apply online at
https://www.shriverspharmacy.com/CareerOpportunities/Apply-Online/ or send your
resume to hr@shriverspharmacy.com.

Coler Healthcare DBA Shrivers Pharmacy 1815 Chandlersville Road, Zanesville,
OH 43701 (740) 452-7685 www.shriverspharmacy.com