Shoulders of Strength’s wants dedicated staff to provide exemplary services to participants and their families. Are you DRIVEN? Do you enjoy HELPING others? Help create opportunities that allow others to live the best life possible!

VISION: Shoulders of Strength, Inc. strives to continuously provide families with the appropriate supports to empower them to live and work independently in their chosen community.

DUTIES:

The duties shall include, but not limited to, the following:

· Responsibility for on-site day to day operations of the provider’s office.

· Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals to include responding to stakeholders regarding referrals, knowledge of clients, therapist assignments, marketing/advocacy presentations.

· Process applicants through pre- hire process and coordinate with HR Dept.

· Maintain agency’s Management Information System relative to client data, staff data, provider notes.

· Prep marketing materials and replenish materials.

· Respond to stakeholders regarding referrals, knowledge of clients, therapist assignments, marketing/advocacy presentations.

· Develop, update, and disseminate program activity reports.

· Serve as site Health and Safety officer by overseeing drills, poster displays, etc.

· Compose, type, and distribute meeting notes, routine correspondence, and reports.

· Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

· Maintains customer confidence and protects operations by keeping information confidential.

· Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

· Keeps equipment operational by following manufacturer instructions and established procedures.

· Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

· Route, and distribute incoming mail and other material, and prepare answers to routine letters.

SKILLS:

· Excellent oral and written communication skills.

· Active listening skills.

· Social perceptiveness.

· Critical thinking and good problem solving and decision-making abilities.

· Positive professional caring attitude.

· Excellent time management skills.

· Ability to work as a member of a team.

QUALIFICATIONS:

· Bachelor's degree preferred

· MHR and office management preferred

· Applicant must be able to effectively prioritize and execute tasks in a timely manner.

· Possess the ability to work with diverse groups of people.