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Customer service coordinator
$36k-46k (estimate)
Full Time | Retail Just Posted
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The Sherwin-Williams Company is Hiring a Customer service coordinator Near Sioux Falls, SD

The Facility Coordinator works closely with customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

This position contributes to the growth of our business through supporting current and potential customers, handling inquiries and determining their product needs.

The individual selected for this role will be expected to work at Facility #1423, located at : 4600 N Northview Ave, Sioux Falls, SD 57107

  • Address customer inquiries via telephone and email by providing accurate information regarding products and product applications
  • Ensure high levels of customers satisfaction through excellent service
  • Build positive relationships with customers
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Act as liaison between customer, sales representatives, and store staff
  • Ensure compliance with policies and procedures including safety, loss prevention, and security
  • Follow quality service standards and comply with procedures, rules and regulations
  • Assist with moving and loading product
  • Operate batch tinting equipment, as needed

Minimum Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

frequently and up to 100 lbs. on occasion

Preferred Qualifications

  • Have an associate degree or higher in Business, Sales, or Marketing
  • Have at least one (1) year of work experience in customer service, retail, or sales
  • Have at least one (1) year of work experience using material handling equipment (for example : forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts,
  • Have previous work experience selling paint and paint related products
  • Have prior work experience operating tinting or color matching equipment
  • Last updated : 2024-05-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$36k-46k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

08/16/2024

WEBSITE

sherwin-williams.com

HEADQUARTERS

SOUTH PORTLAND, ME

SIZE

>50,000

FOUNDED

1866

CEO

BRIAN DYER

REVENUE

$10B - $50B

INDUSTRY

Retail

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About The Sherwin-Williams Company

Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 4,000 retail locations, we continue to grow in new and exciting ways. Here, there's no one path to ... success. Our 60,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Let Your Colors Show. Equal Opportunity Employer of all protected statuses, including disability and veteran. More
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The job skills required for Customer service coordinator include Customer Service, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

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Deliver excellent customer service and lead by example.

01/09/2022: Baton Rouge, LA

Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

01/08/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Customer Service Coordinator.

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