ABOUT US

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets. In 2023, the Group expanded its offerings into Germany, signalling its entry into the European market.

Driven by the vision to be the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.

Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners. Facilitating upwards of half a million transactions daily, ShopBack continues to provide value to both members and merchants through its innovative offerings. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

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We're hiring for a Head of Marketing who will be responsible for all aspects of marketing from customer acquisition, growth and campaigns. As part of the ShopBack Australia leadership group, you will be working closely with local teams and regional stakeholders to achieve aspirational goals. If you are an experienced, self-motivated, and innovative marketer with strong people management abilities, this could be the role for you.

Responsibility

• Devise, implement and be accountable for marketing strategy and execution to drive the highest ROI on user acquisition, growth and retention across marketing channels including CRM, social media, partnerships, digital & content marketing and Influencers
• Be responsible for demand growth and user development funnels on both existing and new business initiatives within ShopBack Australia.
• Provide leadership, coaching and direction to a high-performance team; ensuring that they are well briefed, supported and that they work as effective members of the wider team, and deliver on their objectives.
• Derive actionable insights using reports and data, present meaningful analysis, and recommend impactful initiatives and optimizations.
• Evaluate and report on campaign performance to relevant stakeholders, including providing regular management reporting to inform the organization’s performances.
• Manage marketing budgets, provide accurate ROI forecasting and appropriate investments. 

• At least 10 years of experience in integrated marketing strategy and in a team management role. 
• Experience in eCommerce, payments, B2C marketing, social media, and start-ups is highly valued.
• Has an excellent track record of creating and implementing successful creative marketing campaigns, including all elements of the marketing mix.
• A structured thinker who can break big, ambiguous challenges down into discrete, solvable problems.
• Strong data analysis skills and ability to use both quantitative and qualitative means to map strategy, decisions, product iterations and roadmap prioritisation back to data.
• Commercial acumen, budget management, and reporting experiences. 
• Exceptional leadership and team management skills to achieve outstanding results.
• Strong interpersonal and effective communication skills with an ability to build relationships and communicate effectively at all levels, internally and externally.
• A creative instinct, both in developing campaigns and in constantly evaluating how we work in order to improve processes.

• World class culture to thrive in 
• Flexible working arrangements, at home or in our Sydney CBD office
• Competitive and all inclusive remuneration including Stock options
• Birthday leave, wellness and learning and development funds

Perks

* Hybrid working and work-from-anywhere benefit

* Competitive compensation and stock options

* Transparent career progression paths and learning opportunities

* Candid, open and collaborative culture

* Talented and driven teammates across the world

* Fun-filled activities and celebrations all year round

Join our team to drive growth and success at ShopBack today!