The Store Associate assists customers with selecting and purchasing merchandise. Upon completion of cashier training, the primary function of the position will be to conduct monetary transactions with customers.

• Greets and interacts with customers using Total Customer Service Standards:

o Smiles and says “Hello” to customers.

o Helps find shoes and accessories by understanding customers’ needs and preferences.

o Offers Shoe Perks, Ship from Store and Shoes 2U programs.

o Engages customers in the concept by communicating in store specials.

o Says “Thank you” to customers.

• Follows Loss Prevention guidelines to deter theft and manage mismates.

• Unloads truck, moves merchandise; organizes and maintains aisles and product displays.

• Collects payment using the store point-of-sale system.

• Processes returns and exchanges.

Requirements:

• Previous retail experience preferred.

• Must be at least 16 years of age.

• On-the-job training provided.

• Excellent verbal communication skills.

• Excellent active listening skills.

• Excellent sales and customer service skills.

• Ability to execute the concept and complete all required training.

• Ability to operate or to quickly learn the store’s point-of-sale system.

• Ability to work flexible schedules including nights, weekends and holidays.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

• Competitive Pay

• Paid Time Off (Vacation & Sick Time)

• Comprehensive Medical, Dental, & Vision Benefits

• Flexible Spending Accounts

• Life, Disability, and Voluntary Benefits

• Employee Assistance Program

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Employee & Family Discounts

• Relocation Opportunities

Requirements:

Ability to believe in our customer centered culture to deliver a superior customer service experience.

Job Type: Part-time

Pay: From $11.00 per hour

Benefits:

• 401(k)
• Employee discount

Shift:

• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have nights and weekend availability?

Experience:

• Customer Service or Retail: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)

Ability to Relocate:

• Council Bluffs, IA 51501: Relocate before starting work (Required)

Work Location: In person