By joining our team, you’ll be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Language Interpreter is responsible for providing interpretation services to patients, family members throughout the Shirley Ryan AbilityLab (SRAlab) System of Care.
The Language Interpreter will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Language Interpreter will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Language Interpreter will:

• Provide interpretation for patients, caregivers throughout the SRAlab System of Care to ensure patients receive full benefit of treatment.
• Translate clinical and procedural documents by providing an oral translation into the language of the patient
• Translate written documents.
• Assist employees in understanding cultural differences and how language barriers may impact patient care.
• Collaborate with other Interpreters on inpatient and outpatient schedules and assignment of registry and agency interpreters.
• Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

• Reports directly to the Associate Director, Global Patient Services

Knowledge, Skills & Abilities Required

• Successful completion of a formal program in medical interpreting and translation with medical interpretation certificate.
• Progressive experience in medical translation and interpretation including working with diverse organizations, multi-cultural environments.
• Demonstrated accurate ability to interpret verbal and transcribe written medical and rehabilitative information in both the foreign language as well as English language.
• Demonstrated knowledge and understanding or cultural differences that exist within cultures.
• Adherence to code of ethics and confidentiality.
• Ability to manage caseload and time; able to travel between patient care areas and off-site facilities.
• Ability to balance interpretation and administrative work.
• Ability to sustain a busy and flexible work schedule.

Working Conditions

• Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Equal Employment Opportunity

ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.