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Title: National Operations Support Specialist (OSM)
Location: Onsite - Sydney or Melbourne, Australia, Ability to be on-site up 90% of the time including weekends, if necessary.
ShipBob Australia Story:
ShipBob launched its Australian operations about 3 years ago. Australia is ShipBob’s fourth export market outside of the United States. It started as a proof of concept to support the global expansion plans from ShipBob’s existing customer base across other regions. This proof of concept was a resounding success, and ShipBob decided to hire a local team to service the needs of the Australian market. In the last 2.5 years, the team has grown to nearly 15 individuals. ShipBob operates 2 fulfilment centers, located in Sydney and Melbourne. We have big growth ambitions for the region and look forward to welcoming new team members with a growth mindset, eager to learn about the world of logistics and make an immediate impact. With over 200 merchants already onboard, there is no shortage of exciting challenges and opportunities to make a meaningful impact. Join us in shaping the future of logistics and becoming part of our vibrant community of innovators and visionaries.
Role Description:
The role is an individual contributor responsible for developing and supporting our partner fulfillment centers to ensure they are all performing to the necessary standards. This role will oversee new startup functions including project management, systems training, and equipment set up. The National Operations Support Specialist will build solid partnerships with new 3PL partner sites by understanding their unique needs and facilitating their success within ShipBob’s dashboard and suite of fulfillment services.
What you’ll do:
What you’ll bring to the table:
Reports to: Senior Operational Support Manager
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is AUD 80,000 to AUD 85,000.
Perks & Benefits:
Full Time
Software & Cloud Computing
$95k-120k (estimate)
02/26/2024
07/10/2024
shipbob.com
BROOKLYN, NY
200 - 500
2014
Private
$50M - $200M
Software & Cloud Computing
ShipBob is an Illinois-based company providing software that offers optimized shipping and inventory management solutions for merchants and e-commerce businesses.