2 Patient Care Representative Jobs in West Yarmouth, MA
Shields Health is Hiring a Patient Care Representative Near West Yarmouth, MA
Cape Cod Locations:Yarmouth, Falmouth, Sandwich, Hyannis, WilkensPrimary Responsibilities
- Greet patients, collect necessary copay/deductible/co- insurance and explain the consent form to be completed.
- Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
- Ability to recognize and utilize when language services are needed
- Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
- Work in collaboration with technologists/radiologists to ensure proper patient flow.
- Process outgoing and incoming US and inter-office mail and UPS deliveries.
- Prepare set up for next day’s appointment schedule and communicate any potential issues
- Provide and respect confidentiality of all customer groups.
- Verify and enter necessary information into our systems.
- Respond appropriately to scheduling emergency patient situations.
- Support Customer Care with machine utilization by filling the template (Utilizing waitlist, 1/1 and 7/4
- Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
- Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
- Remain current on any changes in policies or procedures that modify daily work functions.
- Maintain co pay/petty cash accuracy and make daily bank deposits
- Assist with on-boarding and training of new employees
- Performs other related duties as required
- Work to maintain survey return rates in conjunction with company guidelines and goals
- Workflow in collaboration with multi-departments to ensure efficiencies
- High School Diploma required
- Medical office or healthcare administration courses preferred
- Excellent communication skills and computer proficiency required
- Attention to detail and typing accuracy required
- Knowledge of anatomy, medical terminology and insurance requirements is preferred.
- Ability to follow instructions with minimal supervision
- Proven ability to multi task and exceed customer expectations is required
Internal/External InteractionsThis position requires extensive interaction with all customer groups. Candidate must be personable, upbeat, fast paced and organized.
NoteIt is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of lower or equivalent classification as required or directed and work of higher classification for training and development purposes or as warranted.
Job Summary
Full Time
$42k-54k (estimate)
05/23/2024
06/20/2024
The job skills required for Patient Care Representative include Customer Service, Scheduling, Patient Care, Confidentiality, HIPAA, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Representative positions, which can be used as a reference in future career path planning. As a Patient Care Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Representative. You can explore the career advancement for a Patient Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Representative job description and responsibilities
A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
01/31/2022: Norwich, CT
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
04/03/2022: Utica, NY
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
03/09/2022: Lawrence, MA
Before patients leave, patient representatives help ensure they understand how their treatment will work, for example teaching patients to use equipment at home.
03/17/2022: Salt Lake City, UT
They also spend time on the phone, scheduling patient appointments, and making follow-up calls for upcoming meetings.
03/13/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Representative jobs
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
02/25/2022: New York, NY
They may also explain healthcare costs and may help patients determine how to pay for charges.
02/27/2022: Des Moines, IA
Representatives help guide patients through the complex world of healthcare.
02/09/2022: Newport News, VA
They may collect data on patient encounters and consumer satisfaction.
02/06/2022: High Point, NC
Patient confidentiality must remain a primary concern.
01/15/2022: Gulfport, MS
Step 3: View the best colleges and universities for Patient Care Representative.
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