2 customer service specialist part time bilingual spanish Jobs in carlsbad, ca
JP Hayes Agency - Farmers Insurance is Hiring a Customer Service Representative - Part Time Near Carlsbad, CA
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a part-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industryexperience is an absolute must!
BenefitsHourly Base Salary Bonus Opportunities
Flexible Schedule
Mon-Fri Schedule
Responsibilities- Process customer policy change requests.
- Process policy alerts.
- Take premium payments from customers.
- Answer incoming phone calls on the first ring.
- Provide exceptional customer service.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Must currently possess a Personal Lines insurance license.
- Possess an upbeat, positive and enthusiastic attitude, and be a team player.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Problem-Solving Capabilities.
- Bilingual, fluent in both English and Spanish is beneficial.
Job Summary
Part Time
$37k-47k (estimate)
04/19/2024
05/02/2024
The following is the career advancement route for Customer Service Representative - Part Time positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Part Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Part Time. You can explore the career advancement for a Customer Service Representative - Part Time below and select your interested title to get hiring information.
