Why work for The Sheraton San Diego Hotel?

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Hotel and Marina is a fit for you! We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work!

The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.

Summary of Job Description

As a Houseman, you play a critical role within the housekeeping department, ensuring cleanliness and maintaining a pleasant environment throughout the hotel. Your responsibilities include providing support and service to both the housekeeping department and room attendants. You assist in various tasks such as cleaning public areas, restocking supplies, and handling laundry. Additionally, you may be responsible for delivering guest requests and assisting with special cleaning projects as needed. Your attention to detail, efficiency, and teamwork contribute to the overall success of the housekeeping operations and guest satisfaction. With your dedication to maintaining high cleanliness standards, you help create a welcoming and comfortable environment for guests to enjoy during their stay.

This position pays $19.30/hour.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be able to speak and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Strong team player, able to partner with management and other employees in a professional manner.

Job Responsibilities

• Remove linen from guest rooms.
• Stock linen and housekeeping carts with supplies.
• Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays.
• Remove trash from work areas to the loading dock/dumpster and remove trash and linen from cleaning carts.
• Clean escalators and elevator car and tracks.
• Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to guest floors.
• Make up and deliver roll-a-way beds.
• Move furniture, supplies, and equipment.
• Assist other housekeeping employees in maintaining a clean and organized workplace, guest rooms and public areas.
• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
• Follow all cleanliness standards to ensure guests satisfaction.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedure while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Adhere to attendance and reliability standards.
• Additional guest services and cleanliness duties as assigned by management.
• Follow all additional duties as assigned by management.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com. 

Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.