3 Hotel Front Desk Agent Jobs in Jeffersonville, IN
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Sheraton Louisville Riverside Hotel is Hiring a Hotel Front Desk Agent Near Jeffersonville, IN
We are looking for a Guest Service Agent to make our Hotel Guests feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Service Agent ? Guest Service Agent responsibilities include greeting guests as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. Extend stellar customer service and provide memorable hospitality experiences for our guests. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner.
Responsibilities
- Provide upscale guest service experiences for guests throughout their stay
- Ensure guests are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Coordinate luggage collection and storage
- Check-in and check-out procedures, including reservations and financial transactions
- Coordinate communication between guests and staff and follow up to ensure we resolve customer concerns
- Promote all hotel amenities, conveniences and programs offered
- Liaise with other hotel departments to provide an overall comfortable guest experience
- Recommend local tourist spots, including places to dine, shop and sight-see
Skills
- Proven work experience as a Guest Services Agent a plus
- Proficiency in English; knowledge of other languages is a plus
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation
Hotel offers free employee parking as well as referral bonuses. Employee Hotel discounts at other Marriott properties!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$26k-34k (estimate)
03/19/2023
05/29/2024
sheratonlouisville.com
JEFFERSONVILLE, IN
50 - 100
Private
PATRICK GREGORY
$10M - $50M
Accommodations
Related Companies
The job skills required for Hotel Front Desk Agent include Customer Service, Guest Service, Problem Solving, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
Similar Jobs
Popular Articles
