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Additional Information: This hotel is owned and operated by an independent franchisee, First Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
What's in it for you…
About this job…
The Front Office Manager leads the hotel’s front desk and guest services team. Front Office Manager must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Front Office Manager must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Front Office Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.
What you’ll be doing…
Success factors…
Experience & Education:
Communication:
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
This company is an equal opportunity employer.
frnch1
Full Time
Accommodations
$90k-126k (estimate)
03/22/2023
05/31/2023
lemeridienexclusives.com
White Plains, NY
<25
Accommodations
The job skills required for Franchised Front Office Manager include Front Office, Guest Service, Customer Service, Leadership, Communicates Effectively, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Franchised Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Franchised Front Office Manager. Select any job title you are interested in and start to search job requirements.