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1 Assistant Front Office Manager Job in Huizhou, IA

Sheraton Hotels & Resorts
Huizhou, IA | Other
10 Months Ago
Assistant Front Office Manager
Other | Accommodations 10 Months Ago

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Sheraton Hotels & Resorts is Hiring an Assistant Front Office Manager Near Huizhou, IA

Job Number 22126897
Job Category Rooms & Guest Services Operations
Location Sheraton Bailuhu Resort Huizhou, No 1, Agile Road, Ruhu, Huizhou, Guangdong, China VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management


Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

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The job skills required for Assistant Front Office Manager include Guest Service, Accounting, Coaching, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Front Office Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming an Assistant Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Front Office Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Prioritize and delegate daily work responsibilities to front desk staff.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Front Office Manager jobs

Aspiring applicants should know that it will be part of their task to explain all hotel policies and pricing to front office staff once hired as a Assistant Front Office Manager.

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Keep browsing and reading to learn more about some task and responsibilities as an assistant front office manager.

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Gain relevant office management experience.

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Become proficient with Microsoft Outlook, Excel and Word.

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