$2.50/hr. 3rd Shift Differential

Required: High School Diploma with college coursework in social work, psychology, criminal justice or similar OR 3 years of experience in public or social services organization.

POSITION OBJECTIVE: At Sheltering Wings (SW), our services for survivors escaping domestic abuse are reliant on a competent and compassionate staff, adaptable operations and inclusive practices. The Crisis Intervention Shelter Assistant’s (CISAs) primary responsibility is to assist with the day-to-day direct service operations, including but not limited to crisis assessment and intervention, mediation, and provision of basic needs.

ROLES & RESPONSIBILITIES:

Crisis Intervention and Basic Needs

· Responds to crisis calls and provides appropriate crisis intervention, referrals, and services and documents them accordingly.

· Conducts domestic violence assessment and facilitates safety planning as appropriate and/or makes referrals for crisis care as deemed necessary.

· Conducts intake process with each new resident and makes sure all new residents are comfortable and safe upon admission.

· Provides transportation for emergencies and essential appointments for clients as appropriate.

· Prepares resource packets as needed.

· Assists with putting away shelter donations and maintains inventory of designated items.

Residential Life

· Prepares resident rooms prior to admittance (coordinates with Facility Maintenance Tech (FMT) any repairs that need to be done).

· Ensures residents comply with the resident handbook and addresses issues as appropriate.

· Facilitates resident meetings and sign-ups for classes and groups.

· Deescalates conflicts between residents in a non-threatening and Christ-centered manner.

· Participates in shift-exchange to communicate all pertinent information between shifts.

· Conducts weekly room checks (with a 2nd staff person) and follow up when a 24 hours’ notice has been given to the resident.

· Maintains appropriate documentation for resident continuity of services.

· Conducts exits ensuring proper staff are notified to coordinate follow-up services as appropriate.

· Manages documentation for organizational purposes and grant reporting.

· Conducts security checks regularly on shift to ensure security systems, phone systems and facilities are in working condition to maintain safety.

· Maintains an on-going head count of all residents at the shelter.

· Reports any unusual and threatening behavior to the police department.

Direct Service Team Collaboration

· Full-time CISAs serves as on-call; cover shifts as needed, according to the on-call schedule.

· Ensures continuity of care and services while cooperatively sharing all pertinent information, in collaboration with CMs, Advocates and CISAs.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Patient demographics:

• Adults
• Children

Schedule:

• 8 hour shift
• Night shift

Application Question(s):

• Applicant must be able to sign the Agency's Christian Statement of Faith.

Experience:

• Human Services: 3 years (Preferred)

Ability to Relocate:

• Danville, IN 46122: Relocate before starting work (Required)

Work Location: In person