2 Automotive Upgrade Specialist Jobs in Stafford, VA
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Sheehy Auto Stores is Hiring an Automotive Upgrade Specialist Near Stafford, VA
Sheehy Toyota of Stafford is looking for an Upgrade Specialist to join our team. As the Upgrade Specialist, you will be responsible for vehicle acquisition and customer vehicle upgrades while providing excellent customer service in the service lane. While interacting with both sales and service customers, the successful candidate will utilize our data mining system to identify opportunities and work with sales managers to achieve profit targets and customer satisfaction. You don't need to have automotive sales experience to be successful in this role, you should have experience providing exceptional customer service, and any previous business development experience is always a plus.
We don't take a "one-size-fits-all" approach when it comes to our employee's Benefits. Our programs are designed to improve your life at work and at home.
- Health, Vision, and Dental Insurance
- Start earning PTO on your 1st day of employment
- Paid Maternity & Paternity after one year of employment
- Paid Training
- Career Advancement
- 401(K) and profit sharing
- Utilize existing customer base with data mining tools to identify opportunities for vehicle upgrades
- Work with the Used Car Manager to identify current vehicle needs
- Use strong decision-making and active listening skills to think progressively about customer needs and service
- Demonstrating knowledge and enthusiasm for vehicles and services
- Educate customers on the options available through Vehicle Exchange
- Be a liaison to customers while their car is being serviced
- Deliver vehicles to customers while confirming customers understanding of vehicle features and warranties to build customer relationships and dealership loyalty
- Meet with the management team regarding objectives, planned activities, reviews, and analysis
- Be outgoing, friendly, energetic, and professional with excellent customer service, attentiveness, and follow-up skills
- Sales experience or experience in customer service such as retail, restaurant, call center setting, etc., is preferred but not required (sales training provided)
- Ability to learn data mining tools and software (eLeads experience a plus!)
- Excellent verbal and written communication skills
- Outgoing personality with expertise in developing relationships
- Driven, competitive, and willing to work in a team environment
- Must be authorized to work in the USA
- Able to pass a pre-employment background screening, Motor Vehicle Record check, and drug screen
- Must have a valid driver's license
Sheehy Auto Stores is an Equal Employment Opportunity Employer.
Job Summary
Full Time
Retail
$45k-57k (estimate)
05/23/2024
06/15/2024
sheehy.com
ELLICOTT CITY, MD
100 - 200
1965
$50M - $200M
Retail
Related Companies
About Sheehy Auto Stores
Sheehy Ford was opened in 1966 by Vincent Sheehy,III in Marlow Heights, MD next to the new D.C. Beltway. The store was immediately successful because of our customer commitment, and by 1975 had become the largest Ford dealership in the country. In the 1990's, several franchises were added with the Sheehy name. Today, we represent many quality brands throughout the Mid-Atlantic. We represent some of the best brands in the automotive industry, but it's our team members that make all the difference. Brand knowledge and quality customer service doesn't just happen. We take the time to hire the rig...ht people who share our commitment to customer excellence. Once we have identified you as a fit with the company, we provide the skills training necessary for you to be successful in a career with Sheehy. Join The Winning Team. SHEEHY One Team Building a Lasting Relationship With Each Customer Based on Trust. If you are a college graduate, looking for a company that offers the following... 1) Great sales experience, guiding customers who are making big financial decisions. 2) The opportunity to move through an organization quickly based on your drive and performance. 3) First year pay of $50K-$80K, with long-term income growth,limited only by your ability and desire. 4) The belief that we succeed when you succeed. 5) A retail environment with work/life balance. 6) Best-in-the-industry training within Sheehy University. Sheehy Auto Stores could be the company for you.
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