Job Summary

The main responsibility of this position is to assist the Workers' Compensation Account Management Team with their administrative needs.

We offer employees a range of perks including but not limited to:

• Competitive Pay
• Health, dental, vision, and life insurance
• Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
• 401(k) savings plan with match after 1 year
• Continuous professional training and development
• 8 Paid Holidays
• Paid time off for Birthday and Work Anniversary
• Paid Vacation and PTO
• Employee focused culture with appreciation events all year

Principal Duties & Responsibilities:

• Workers' Compensation Claims Administration
• Customer Service
• Phone calls to client to verify information on claim status
• Generate Reports
• Entry of claim information into Sheakley's systems / Data Entry
• Processing Mail and Faxes
• Assistance with client retention and enrollment process

Qualifications:

• Ability to handle sensitive information and maintain a high level of confidentiality
• Ability to type 40 WPM with accuracy
• Proficient with 10 key
• Data Entry skills, both accurate and efficient
• Excellent customer service and telephone skills
• Proficient with Microsoft Office products (Word, Excel and Outlook)
• Organized, attention to detail, flexibility and strong ability to multi-task
• Ability to work in a fast paced environment individually or as a team
• Effectively work with others to build consensus and rapport

Education and Experience

• Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience.

Physical Demands

• Ability to sit for prolonged periods of time
• Ability to lift and move 25 lbs.

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.