Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products. We are seeking a motivated individual to support Delivery & Support Solutions, for our financial software products which run on multiple platforms. The ideal candidate will have at least 5 years of experience in a Dev Ops role. Must have experience transforming an organization to a CI/CD environment.

Responsibilities

• This position is responsible for technical product support
• Operate, support and improve our tools for continuous integration, continuous deployment, automated testing and release management
• Manage incidents and outages within the application and handle production support in general
• Responsible for building update and upgrade packages and installation of the packages for hosted clients and delivering the packages to the licensed clients
• Installation of most recent released Shaw product versions
• Support and maintenance of all daily builds and internal sites
• Support of all product servers to ensure acceptable tech stacks and resources are in place
• Work closely with our Architects, Engineers, Product Owners and Application Leads to engineer and build automated solutions
• Work with the development team to deploy and manage tools that support SDLC automation, configuration management and release management

Requirements

• 7 years of experience in a DevOps or related role·
• Experience troubleshooting software upgrades and installs·
• Experience supporting Windows environments·
• Understanding of software systems from the user’s and technical perspectives·
• Must work well under pressure to meet ongoing and overlapping deadlines within short time constraints·
• After hours support and additional peak time support may be necessary ·
• Strong analytical, interpersonal, communication, problem solving and research skills·
• Excellent written and oral communications skills

Preferred Requirements

• Experience deploying and administering Continuous Integration tools such as Jenkins, Maven, Teraform, Artifactory, Ansible, jMeter, SonarQube, Spring, jUnit, Cucumber, Selenium, Docker, Kubenetes, Grafana
• Experience with Bitbucket source code management tools
• Experience in cross-platform scripting languages (Terraform, Ansible, Maven, etc.)
• Experience with one or more of the following programming languages:, JAVA, Gradle, and Python
• Understanding of Azure cloud-based operations is required
• Understanding of Microsoft SQL server
• Linux/Unix experience a plus
• Experience with JBoss and/or Tomcat a plus
• Prior experience with Structured Query Language (SQL) and relational database

Education / Certifications·

Bachelor’s degree; 7-10 years of related work experience may substitute for bachelor’s degree

Location

This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston, TX or Richmond, VA office. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia if more than 75 miles from the office location, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah.

** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**

Supervisory Responsibility

This position may have leadership responsibilities and up to 3 direct reports. Responsibilities include mentorship, quarterly review of performance and assisting the manager in conducting annual evaluations.

Work Environment and Physical Demands

This is a full-time position. Days of work are Monday through Friday. The daily schedule may vary from 7 am – 4 pm, 8 am – 5 pm or 9 am – 6 pm, and occasional afterhours or weekend work may be required. Hours may vary or exceed 40 in any given week depending on the needs of the business.

Travel

5-10% domestic travel expectations. 

EEO Statement

Shaw provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Shaw complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.