Description

The Medical Receptionist plays a vital role in supporting our healthcare practice by executing high-quality patient-oriented procedures under the supervision of a physician. Our top priority is to deliver excellent patient care while safeguarding patient and employee confidentiality.

Hourly Pay Range: $16.39 - 25.00

Essential Duties & Responsibilities

• Greet all patients warmly and efficiently check them in through the clinic's system.
• Verify and distribute patient demographics, collect co-pays, and accurately log payments for billing.
• Schedule follow-up appointments, reschedule appointments based on physician schedule changes, and confirm appointments.
• Assist with insurance authorizations.
• Handle incoming phone calls, assessing the urgency of calls and directing them to the appropriate personnel.
• Reconcile cash drawers at the end of the day, ensuring the accuracy of daily balances and banking records.
• Maintain a clean and organized front office area, ensuring supplies are adequately stocked.
• Reconcile cash drawers at the end of the day, verifying the accuracy of daily balances and banking records.
• Perform other duties as assigned.

Qualifications

• High School diploma or equivalent certification required.
• Medical Assistant Certificate or CPR Certification preferred.
• Minimum of 6 months of Medical Assistant experience required; 1-2 years of experience preferred.
• Insurance authorizations experience a plus.
• Bilingual in Spanish required.

Competencies & Success Factors

• Proficiency in medical terminology and HIPAA regulations.
• Knowledge of OSHA and Cal-OSHA safety and hazard regulations.
• Experience in providing patient care to newborns, children, adolescents, and adults.
• Excellent written and verbal communication skills.
• Ability to maintain a high level of confidentiality.
• Thorough and organized in patient care and file maintenance.
• Ability to remain calm and patient when dealing with patients, employees, and physicians.
• Strong commitment to customer service.
• Effective teamwork skills.
• Adherence to all company policies and procedures.

Comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Short-term and long-term disability insurance
• 401(k) retirement plan

Metis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.