JOB SUMMARYThis position assists in maintaining a successful residential facility by encouraging and supporting residents in their recovery through the monitoring, observing, and reporting to clinical staff and management; ensures that all rules and procedures are adhered to as set forth by the organization and act as liaison between residents and clinical staff.

SHIFT: coverage as needed weekend overnights

REPORTING RELATIONSHIPSThe Behavioral Health Tech does not supervise any positions.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Greet, welcome and assist clients/residents, vendors and guests, to provide welcoming and professional image of organization.
• Monitor, dispense and re-order client medications to ensure receipt of correct dosage, timely receipt and availability.
• Conduct room-to-room apartment checks, along with facility checks as required or scheduled, and complete appropriate documentation to ensure safety and security of residents, staff and facility.
• Document information, observations, concerns, issues and events in appropriate venue to provide accurate information to staff and management.
• Perform light maintenance and housekeeping duties assigned to provide clean and safe environment.
• Perform breathalyzer and observed urine drug screens on clients as required and maintain appropriate documentation to ensure drug- and alcohol-free living environment.
• Monitor and track clients’ exits and entries into facility to always ensure knowledge of client location and activities and that all areas are monitored appropriately.
• Monitor medication to residents according to established protocol to ensure exact dosage.
• Transport clients to appointments/meetings to attend community recovery groups.
• Answer phones, greet public, and route inquiries to appropriate personnel while providing positive public relations and accurate responses to questions.
• Understand and abide by all confidentiality laws to protect clients and client information.
• Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity to include afternoon and overnight shifts, call-ins, weekends and holidays.
• Conduct fire drills as instructed across all shifts to ensure a smooth and efficient procedure, and also ensure timely and safe evacuation of all residents, as well as fill out drill forms and submit them to the Safety Officer or HR.

PERIODIC FUNCTIONS AND RESPONSIBILITIES

• Refer maintenance and repair issues to maintenance department.
• Assist in client orientation.
• Perform other duties as assigned.

QUALIFICATIONS

• Requires High School Diploma or equivalent
• Prefer 6 months experience in related field or position.
• If in recovery, must have two years of uninterrupted sobriety.

REQUIRED LICENSES/CERTIFICATES

• Required to be CPR, First Aid Certified, dependent upon staffing levels.
• Must be able to be medication certified according to ShareHouse and North Dakota Board of Health standards
• May be required to have valid driver’s license and have clean driving record according to company insurance standards.

SKILLS, KNOWLEDGE AND ABILITIES

• Ability to read, analyze and interpret business communication
• Demonstrate high attention to detail
• Ability to review and record data with high degree of accuracy
• Ability to use tact, diplomacy and influence to diffuse problems or difficult situations
• Ability to clearly and effectively communicate in both written and oral forms
• Ability to comprehend written and oral communication
• Ability to use established procedures and policies, along with independent judgment, in order to solve problems
• Ability to management multiple, competing tasks and demands and manage time efficiently
• Ability to proof and check documents for accuracy
• Ability to establish relationships with clients, peers, and management
• Ability to type/keyboard with minimal errors
• Flexibility and ability to work shifts as business necessity dictates, to include afternoons, overnights, weekends and holidays

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:

Frequently requires:

• Standing and walking for up to 1 hour
• Stooping and bending
• Pushing and pulling, lifting and carrying up to 15 lbs
• Ability to communicate orally and hear/understand oral communication
• Ability to utilize fine motor skills, reach and grasp
• Ability to climb stairs 

Occasionally requires:

• Standing for more than 1 hour at a time
• Pushing and pulling, lifting and carrying over 15 lbs 

WORK ENVIRONMENTThis position works in an environment with few physical discomforts; may occasionally be exposed to dirt, drafts, noise, temperature variations and odors. May be required to work nights and/or weekends, depending on shifts, program, and/or location.

Location

Fargo, ND

Department

Residential Services

Employment Type

Part Time

Compensation

$16.20-$21.00 base pay (DOE) plus $3.00 shift differential for overnights.