4 IT Field Technician Jobs in Bend, OR
Shared Success Center is Hiring an IT Field Technician Near Bend, OR
Job Duties and Responsibilities
- Perform technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, Wi-Fi, printers, related peripherals, mobile devices, videoconference equipment, etc.
- Provide high level support to internal teams (service desk, HomeServices IT, etc.) and develop processes for escalating appropriate issues.
- Follow the standard operating procedures to appropriately provide technical support to troubleshoot and resolve supported issues (network circuit outage, server down, etc.).
- Install, maintain, upgrade and relocate PCs, related equipment and software and maintain inventory of computer hardware and software. May perform evaluation on other office equipment prior to calling an outside vendor.
- Recommend modifications for product and equipment improvement based on results or information obtained in the field; perform repairs and maintenance as required.
- Recommend purchase and upgrade of PC equipment and software, as needed.
- Perform technical diagnosis and troubleshooting for users with hardware, software, and connectivity issues. Identify, prioritize and resolve end user technical problems and questions.
- Manage support functions within Active Directory, Azure Active Directory, Exchange, O365 admin center, etc.
- Manage and support other corporate desktop applications such as VPN, Multi-Factor Authentication, SSO, etc.
- Identify and respond to security threats in the environment and assist with any remediation.
- Create and document policies and procedures. Document and track troubleshooting steps, incident solutions and support requests.
- Provide assistance for network, application, and/or production onsite systems.
- Perform various audits including asset management, deletion of devices from Microsoft Intune, Microsoft Endpoint Manager, and other inventory tracking software.
- Perform any additional responsibilities as requested or assigned.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
- Associate’s degree in business or computer science; or equivalent related work experience.
Experience:
- 3 years related experience in a functional/technical area, including experience gathering requirements and writing specifications.
- Experience with desktop applications, including all MS Office applications, Windows operating environment, and relational database environments.
- Project coordination experience strongly preferred.
Knowledge and Skills:
- Working knowledge of software development methodologies and specialized analysis, design and testing tools.
- Excellent oral and written communication skills. Highly effective interpersonal skills and customer relationship skills.
- Effective analytical and problem solving skills.
- Ability to prioritize and handle multiple projects concurrently.
- Ability to be self-directed and self-motivated.
- Work outside of core business hours required one or two nights a week, and flexibility to perform other after hours work as needed.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
- Travel may be required.
- A , Net and Security certifications preferred.
Equal Opportunity Employer
Job Summary
Full Time
$55k-68k (estimate)
04/18/2024
06/17/2024
The job skills required for IT Field Technician include Troubleshooting, Problem Solving, Repairing, Technical Support, Analysis, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Field Technician positions, which can be used as a reference in future career path planning. As an IT Field Technician, it can be promoted into senior positions as a Field Service Representative - Copy Machines that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Field Technician. You can explore the career advancement for an IT Field Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Field Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Field Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Field Technician job description and responsibilities
Responsibility includes installing and configuring hardware and software components to ensure usability.
03/16/2022: Nashua, NH
Troubleshooting hardware and software issues are included in their responsibility.
01/29/2022: Salisbury, NC
IT Field Technicians ensurs electrical safety standards are met.
02/09/2022: Erie, PA
Upgrading the entire system to enable compatible software on all computers.
02/28/2022: Fairbanks, AK
Installing and upgrading anti-virus software to ensure security at the user level.
04/17/2022: Fayetteville, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Field Technician jobs
Practice fixing common computer problems.
03/01/2022: Flagstaff, AZ
Earn tech-related certifications.
03/19/2022: Norwich, CT
Possess excellent technical programming skills.
01/19/2022: Utica, NY
Conducting daily backup operations.
04/15/2022: Laramie, WY
Managing technical documentation.
03/24/2022: Pascagoula, MS
Step 3: View the best colleges and universities for IT Field Technician.
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