Position Summary:

Restaurant Expeditors ensure quality and proper presentation in a timely manner. Food orders are prepared and assembled quickly according to recipes and procedures to avoid waste. Line is always stocked, neat, clean and safe.

Essential Duties & Responsibilities:

• Reading tickets, pulling product from window in order specified on ticket; calling side items and any special instructions, coordinating and communicating with grill cooks; remaining cautious of lead ticket time.
• Preparing recipes and plate presentations, correctly setting up according to tickets for all fried items, chips, fries, and appetizers
• Following pars accurately, and completing daily/weekly cleaning and maintenance of fryers/cheese melter; following hold time standards for all fried products
• Ensuring proper placement of side items on plate while noting any special instructions, ensuring that freshly toasted buns for burgers and sandwiches are available to grill cooks when needed, placing sets in window (if necessary)
• Confirming proper placement of product, side items, and any special instructions; placing butter in potatoes, placing brown sugar-cinnamon mixture and butter in sweet potatoes; changing plates and/or wiping excess fluids from plates and garnishes; placing order in expo window in proper order according to computer ticket
• Stocking/restocking items on line according to specifications

Minimum Qualifications:

• Valid food handler’s card required
• Ability to communicate with grill cooks/servers
• Ability to reads orders on tickets
• Ability to judge quality and quantity of raw and cooked items
• Knowledge of workplace safety procedures

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

Performance Standards:

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an “at will” associate.