General Manager

Essential Duties:

• Effectively managing the day to day operations of the restaurant
• Plan, organize, train and lead others
• Meet stated objectives in sales and costs
• Ensure employee retention
• Provide guest service and satisfaction that exceeds expectations
• Ensure that all food and products are consistently prepared and served according to company standards
• Adhere to cash handling and reconciliation procedures
• Prepare all paperwork in an organized and timely manner
• Maintain cleanliness and sanitation of the restaurant
• Ensure equipment is kept clean and is in excellent working condition
• Fill in where needed to ensure guest service standards and efficient operation
• Schedule labor as required by business activity while ensuring labor costs objectives are met
• Responsible for knowledge of company policies and ensuring they are followed at all levels
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
• Carry out restaurant marketing, advertising, and promotional activities and campaigns
• Answer phone and take to go / catering orders
• Operate cash register and credit card machine
• Other items as instructed by Management

Additional Requirements:

• Stand, reach, kneel, stoop and climb
• Ability to stand for long periods of time
• Push, pull and lift items weighing 50 lbs
• Manual dexterity
• Must be able to work flexible hours / days
• Must be able to work weekends and holidays
• Must have reliable transportation
• Must be able to follow written and oral instructions
• Prior restaurant experience a plus
• Prior Management experience preferred

Skills:

• Excellent customer service skills/guest service oriented
• Effective Communicator and superb communication skills
• Ability to meet customers' needs
• Effective team leader through team building and motivation
• Must be organized and focused
• Ability to multi task and work well under pressure
• Reading, writing, auditory and visual skills
• Math and computer skills'

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Additional Compensation:

• Bonuses

Job Type: Full-time

Work Location: In person