Compensation

• We’ll pay you an hourly rate of $18.00 to $19.50 per hour.

Our great benefits

• We’ll provide a FREE membership to the fitness and aquatics center, and offer you discounts on programs, including personal training.
• We are a learning organization! Our staff have regular opportunities for training and continuing education.
• We offer outstanding medical insurance coverage through Blue Cross Blue Shield, and we’ll pay over 80% of the premium cost of our base plan on your behalf.
• You will have the option to contribute to our 403(b) with and the opportunity for a company match.
• We provide life and long-term disability insurance, and we pay 100% of the cost for you.
• We will give you lots of paid time off. First-year employees receive: 18 days of paid time off, and more than 15 Jewish and Federal holidays.
• We’ll offer you up to a 50% discount for your kiddos in our amazing early childhood program, as enrollment allows.
• You will have access to our amazing Employee Assistance Program (EAP).
• We understand that you need a work/life balance and that you have commitments outside of the workplace, so we’ll do our very best to offer you some flexibility in your work schedule.
• We’ll provide you with the opportunity to make a difference in the Central Texas Jewish community every day.

About the Job

We need you to fill the role of Shalom Austin Jewish Family Service Administrator. This is a full-time, non-exempt level position. You’ll wow us by masterfully performing the following key duties and responsibilities:

• Coordinate administrative tasks and procedures across two office locations to ensure consistency and efficiency in operations, including effective communication with staff and clients at both sites. Serve as a member of the Shalom Austin administrative team.
• Assist the Executive Director and senior staff in coordinating meetings with lay leadership and ensuring support for all events/programs at JFS.
• Support Executive Director and Senior Directors in scheduling tasks.
• Manage various administrative duties such as answering calls, directing inquiries, and welcoming clients at the entrance. Provide a warm and supportive environment by greeting clients via phone, email, or in-person and assisting with their needs or questions.
• Maintain a welcoming, tidy, and organized office environment. Handle daily operational tasks including mail organization, visitor coordination, office support, room reservation system management, and office activity coordination.
• Regularly interface with clients, vendors, building management, and employees. Coordinate with maintenance staff for repairs or maintenance needs in both office locations.
• Monitor inventory of office and program supplies and place orders as needed.
• Provide assistance to clients and colleagues as needed and contribute ideas for improving office procedures to enhance customer service.
• Manage Zoom meetings or programs as requested by staff, offering support such as note-taking and follow-up with attendees.
• Assist in budget management for all administrative budget areas.
• Support all staff in troubleshooting technical challenges with office equipment, phones, copiers, etc.
• Support onboarding of new staff
• Other duties as assigned.

• High School diploma required.
• At least one year of experience working in an office setting.
• Prior experience in office administration or customer service, preferably in a healthcare setting.
• Proficiency in using computer software and office equipment, with knowledge of electronic medical records systems a plus.

Preferred education and experience:

• Bachelor’s degree and at least two years of experience working on an office setting as an administrator.

Additional eligibility qualifications:

• Computer proficiency with Office 365 is a requirement for this position.
• Commitment to maintaining confidentiality and adhering to ethical standards in handling sensitive information.
• Demonstrated success in effectively managing several projects simultaneously.
• Must be willing to learn and work with multiple software programs, with training.
• Must be experienced with coordinating meetings and programs on Zoom and other virtual platforms.
• Comfort working both independently and with a multi-disciplinary team.
• Excellent time management and written and verbal communication skills.