Stand For Something Good With Us!
We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Restaurant Area Director/Multi-Unit Manager 

Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Area Director who loves to serve! 

Based in the Los Angeles, CA area and reporting directly to the Regional Vice President, this position will be responsible for 3-5 locations. The Area Director will be accountable for meeting profitability and operational performance goals while ensuring Standard Operating Procedures (SOPs) and system compliance in area Shacks. The Area Director must be able to lead and develop people. You will work closely with marketing and recruiting to drive guest traffic and build internal talent pipelines to keep up with company growth. From working side-by-side with our leaders to managing audits, you will serve as a critical driver of all things operational!

Key Responsibilities

• Operating Systems - Directly manage General Managers to ensure compliance with all policies and procedures. 
• Management Planning & Mentor-ship - Build strong teams including selection and development of managers. Support and advise the General Managers with on-boarding of Managers In Training and monitoring their training progress.
• Profitability and Performance Goals - Accountable for area Shacks achieving desired profitability and key performance indicator levels, driving sales beyond targets (and prior year), following the service priorities, and simultaneously delivering uncommon hospitality and enhancing the guest experience.
• Home Office Information and Communication - Work with Home Office teams to provide consolidated messaging and facilitate communication directly between Shacks and the Home Office
• New Restaurant Opening - Execute pre-opening Shack operations, marketing and staffing initiatives to ensure a successful new restaurant opening. 

Skills & Knowledge

• Demonstrated developer of people 
• Proven business acumen 
• Excellent interpersonal communications and presentation skills
• Self-motivated leader with the ability to solve complex problems
• Strong planning and organizational skills
• Ability to create and implement management development plans
• Proven track record and success managing multiple locations

Experience

• Minimum 4 years of multi-unit restaurant management experience with full P&L responsibility 
• Minimum 2 years of experience managing 4-10 direct reports 
• Hands on experience developing training programs and assessing skills
• Bachelor's Degree (preferred)

Other Qualifications 

• 30% travel required 

Our Benefits Include:

• Career development opportunities – we are growing!
• Competitive salary quarterly performance bonuses stock grants
• Medical, dental and vision insurance
• 401K plan with company match
• Paid time off (3 weeks to start)
• Charitable opportunities to give back
• Award-winning on-line training

Pay Range - $113,690.00 - $144,990.00

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

We are expanding across the U.S. and around the world! Join our #ShackFam 

Shake Shack is an Equal Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.