Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Job Description

Our East Syracuse, NY laboratory is looking for a Monitoring Services Technician to join their Smart Sense Monitoring team! The Monitoring Services Technician’s primary responsibilities are to receive and route packages to appropriate department, ensure samples, equipment, paperwork, etc. are placed into proper workflow, sign in returned equipment, assemble, maintain and calibrate equipment, to fill client orders. The ideal candidate has a background or strong interest in electronic components and connections, wifi, and cellular connectivity.

Job functions:

• Routes incoming packages to appropriate department.
• Opens packages and signs in returned equipment.
• Performs cosmetic equipment maintenance.
• Prepares accessories (tubing, client facing documentation, media bags, etc).
• Performs inventory counts, ensuring proper levels at all times.
• Perform light equipment maintenance.
• Assembles, inspects, tests, and/or calibrates all items needed to fill client orders, per LIMS order summary.
• Calibrates equipment and/or checks equipment calibrations.
• Performs Quality Control checks of routine client orders.
• Works with internal departments to fill client orders.
• Ships client orders using vendor software platforms (UPS, FedEX and DHL).
• Adheres to SOPs, ensuring proper procedures are followed consistently.
• Maintains all required documentation with accuracy and clarity.
• Provides exceptional customer service both internal and external clients.

Qualifications

• High School Diploma or equivalent GED and 0-2 years general business experience (Required)
• Associates degree or higher level education (Preferred)
• Background/interest in electronic components and connections, wifi and cellular connectivity (Strongly preferred)
• Electrician, information technology or computer science background/interest (Strongly Preferred)
• High level of attention to detail (Required)
• Active listening skills (Required)
• Strong team player with a production-oriented and strong customer service mindset (Required)
• Excellent organizational and time management skills (Required)
• Ability to lift, carry, push and/or pull upwards of 30 lbs on a frequent basis (Required)

This position pays $19 - $21/hr (dependent on experience) and is eligible for overtime pay. 

In addition, your compensation package includes the following benefits:

• Participation in the Company’s benefit programs coincident or following the first of the month in which you are hired.
• Immediate eligibility to participate in the Company’s 401K Retirement Plan
• Paid vacation 
  • Four (4) floating holidays annually
  • Seven (7) company observed holidays paid
  • Sick time accrual

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

air quality monitoring

Monitoring Services Technician

sensor / sensor calibration

electronics

Smart Sense

electrical connectivity

internet of things (IOT)

wifi

real time monitoring

cellular

ethernet