Job DescriptionJob Title: Pharmacy Technician / Prior AuthorizationLocation: Richardson, TX 75081Duration: 3 Months (extendable)Detailed Job DescriptionThis position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.Duties Analyze clinical algorithms and provide decisions regarding PA Requests. Use of online databases and other resources to document appropriate recommendations, clinical decisions and responses.Provide ongoing education on the PA Program to healthcare providers and internal partners. Deliver the highest quality customer service to healthcare providers and internal providers in a high paced dedicated PA program. Ability to deal with a diverse customer base in a friendly and confident manner (internal and external customers). Excellent communication skills (oral, written, grammar, listening). PC Windows experience required. Ability to maintain confidentiality.Shift: 1st shift: 8 AM to 7 PM 3rd Shift: 6:00 PM - 2:30 AM QualificationsState Pharmacy CertificationAdditional InformationAll your information will be kept confidential according to EEO guidelines.