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Software Guidance & Assistance, Inc., (SGA), is searching for an Computer / Printer Support Technician for a Contract assignment with one of our premier SaaS clients in Los Angeles, CA .
Responsibilities :
Configure printers by hostname or static IP.
Install and configure printers on workstations
Configure iot - any that may be encountered in the environment
Assist and troubleshoot with end-users as needed.
Assist in documenting technical support procedures and maintain CMDB
In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios.
Candidates must be motivated and a self-starter but also know when to consult and escalate issues.
Required Skills :
Experience with network printer configuration on various models, including setting up scan to email and scan to network folders on all-in-one printers.
Experience adding printers on both Windows and Mac computers
Experience running commands in both the Windows command line interface and Mac Terminal, including ping, nslookup, ipconfig etc.
Preferred Skills :
Networking knowledge in relation to printers and printing, including DNS
Experience with remote connection tools such as Bomgar
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission : to solve big IT problems with a more personal, boutique approach.
Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it.
You'll join a diverse team built on these core values : customer service, employee development, and quality and integrity in everything we do.
Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.
We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities.
Please visit our company to request an accommodation or assistance regarding our policy.
Last updated : 2024-03-23
Full Time
Business Services
$78k-104k (estimate)
03/25/2024
03/29/2024
sga-arch.com
NEW YORK, NY
25 - 50
1991
$10M - $50M
Business Services
SGA was founded in 1991 as a full-service architecture, planning, interior design, virtual design and construction (VDC) and branded environments firm with locations in Boston and New York City. SGA is built around a strong design culture that is truly client-inclusive. Our passion for unparalleled design comes from the successful integration of creative solutions for unique client needs. ARCHITECTURE + PLANNING Our process-oriented architecture studio works with clients to create innovative, ground-breaking and sustainable design solutions for their unique programmatic, business and organizat...ional needs. With BIM, we are rapidly solving clients challenges and improving the design process. INTERIOR DESIGN Our dynamic interior design teams collaborate with clients to understand and emulate each clients unique mission, goals and corporate culture. Whether were working within previously set standards or establishing our own, our perpetual interest in your needs ensures the best new workplace for you. VIRTUAL DESIGN + CONSTRUCTION (VDC) Our VDC (Virtual Design and Construction) service allows us to deliver a more cost-effective, more streamlined process for design and construction. This project delivery method saves clients time and money, mitigates risk, and delivers innovative, progressive building solutions. SCIENCE + TECHNOLOGY PLANNING Leading edge science requires leading edge facilities to support it. Science is constantly changing and evolving, even faster than the design and build process. We at SGA work with our clients to anticipate their needs as the science develops. Whether it be an accelerator or a major corporate facility, SGA develops projects that can readily accommodate change in a clients science and business model. BRANDED ENVIRONMENTS Our in-house Branded Environments team provides strategic thinking, conceptualization and development of Communication Graphics as well as Signage Design and Wayfinding Strategies. When branding your envir
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