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Retail Operations Supervisor
SFO San Francisco, CA
$52k-76k (estimate)
Full Time | Consumer Services 9 Months Ago
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SFO is Hiring a Retail Operations Supervisor Near San Francisco, CA

Overview

$300 HIRING BONUS FOR JOINING OUR TEAM!

Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn’t serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We’re dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler’s Best Friend. We strive to ensure we’re fulfilling our team members' career potentials through training, skills-development, and career pathways – as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:

  • A pay rate of $21.00 per hour
  • A 20% off Hudson Employee Discount
  • A 50% off Hudson Food & Beverage Discount
  • $300 hiring bonus for joining our team!

This Supervisor Job Is For You, If You Would Enjoy:

  • Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required
  • Promoting a corporate image of excellence through a strong work ethic, leadership by example
  • Consistent delivery of excellent customer service and store visual presentation
  • Maximizes sales through the development and supervision of sales associates
  • Working at the San Francisco International Airport

Your Team is counting on you as a Supervisor to:

  • Work the evening/closing shift of 4:00 pm to 12:00 midnight on weekdays, weekends & holidays
  • Occasionally work past 12:00 midnight when required due to flight delays
  • Work a full-time schedule

Responsibilities

Supervisor Key Duties:

  • Conducts store opening/closing/ shift change procedures.
  • Provides staff training.
  • Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.
  • Ensures that money is secured at all times and that excess cash is removed from the register for safekeeping.
  • Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
  • Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
  • Ensures all sales associates are aware of daily sales targets.
  • Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
  • Demonstrates effective management of customer queuing
  • Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
  • Ensures that all staff tardiness and absences are reported to management.
  • Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.
  • Ensures that staff is aware of procedural changes and/or other latest memorandums.
  • Ensures that staff are offering an up-sell/add-on sale to each customer.
  • Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
  • Ensures all damaged goods are returned to the warehouse properly tagged.
  • Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
  • Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.
  • Responsible for receiving, sorting, picking, rotating, tracking expiration dates, and following the FIFO methods for all the products that come in to the Warehouse.

Qualifications

How to apply: Click here to complete an online application

Required Qualifications:

  • Minimum 1 year of retail supervisory experience
  • Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.
  • Provides supervision and support to store staff.
  • Works with on-site jobbers and sales representatives.
  • Leadership qualities, interactive, and approachable.
  • Ability to work in a fast-paced environment time-management skills and multi-tasking abilities.
  • Good problem-solving skills.
  • This role requires you to be standing and walking the majority of the time
  • Able to lift 40 lbs.

Some of our company-offered benefits for you and your family include:

  • Health & Well Being: Medical/Dental/Vision Insurance
  • Paid Time Off
  • Various Personal and Parental Leave Programs
  • Universal Life Insurance
  • Retirement Programs & Matching Employee Contributions: 401K & RRSP
  • Employee Recognition & Anniversary Programs
  • Training, Development, and Growth Opportunities
  • Tuition Assistance & Scholarship Programs

“Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.”

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin,disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.”All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

To learn about SFO's Background and Badging process, click here and go to step 2.

All people working at SFO are eligible for incentives:

  • BART Discount Card: Save $9.58 on your roundtrip BART commute
  • Citizenship Workshops: Save $700 on your citizenship application cost
  • Save on childcare costs. Access a subsidized childcare program for SFO employees, with tuition offered at 75 – 80% of market rate cost
  • Transportation assistance

Click here to view a complete list of SFO Employee Benefits and Discounts Information

Former or current SFO Employees may have priority access to this opportunity. Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center (careers@flysfo.com) your name and the date you applied.

Click to learn why you should work at SFO!

SFO has an on-site personnel vaccination mandate unless there is a (1) medical disability or (2) sincerely held religious belief (in which case a COVID-19 test must be administered and reported to the employer on a weekly basis). Please check with the employer regarding their vaccination policy.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$52k-76k (estimate)

POST DATE

07/28/2022

EXPIRATION DATE

07/06/2023

WEBSITE

bizcasts.com

HEADQUARTERS

TREOGAT, BRETAGNE

SIZE

3,000 - 7,500

FOUNDED

1990

CEO

FREDERIC OUY

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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The job skills required for Retail Operations Supervisor include Customer Service, Leadership, Time Management, Life Insurance, Problem Solving, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Operations Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Operations Supervisor positions, which can be used as a reference in future career path planning. As a Retail Operations Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Operations Supervisor. You can explore the career advancement for a Retail Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Operations Supervisor job description and responsibilities

Monitor the operations of the customer service unit of retail outlets to ensure their services meet and exceed the expectation of customers.

03/10/2022: Gulfport, MS

They provide employee operations manuals and help to provide employee training when necessary.

02/02/2022: Dayton, OH

Plans, monitors and appraises the outcomes of all employee tasks as supervisor.

02/11/2022: Burlington, VT

Must be a master at project prioritization and time management, as the demands of the position are varied and numerous.

01/22/2022: Allentown, PA

Assist with the Manager on Duty and oversee the financial outcomes through the execution of the sales and operations standard work.

01/20/2022: York, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Operations Supervisor jobs

Be a realistic, but effective communicator.

02/13/2022: Pocatello, ID

With High School Diploma/GED (or higher)

03/16/2022: Frankfort, KY

At least 18 years old to be eligible for employment.

03/03/2022: Johnstown, PA

With 4+ years experience managing and accounting grocery chains.

03/31/2022: Greensboro, NC

Previous experience as a Operations Supervisor or similar role.

03/27/2022: Santa Fe, NM

Step 3: View the best colleges and universities for Retail Operations Supervisor.

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