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Customer Service Agent - Hiring Event 06/28

San Francisco, CA | Full Time
Just Posted

Job Description

Overview

Join Sixt for a hiring event on Tuesday, June 28th from 9:00 a.m. to 1:00 p.m.

 

Location:

SFO Business and Career Center – San Francisco International Airport

International Terminal A Side, Departures Level (across from Medical Clinic), see directions below

 

Questions? Text or call SFO’s Business and Career Center at (650) 456-7966 or careers@flysfo.com

Parking Validation Available. 

 

Directions to SFO's Business and Career Center

BART- Exit the BART station and walk toward the International Terminal. Ask the Information Booth to direct you to SFO’s Business and Career Center.

 

Driving Directions and Parking to Garage A- Take AirTran (Red Line) to the departures level of International Terminal A. Look for signs to SFO’s Medical Clinic, the Center is located across from the SFO’s Medical Clinic. Parking validation available.

 

Unable to attend the hiring fair?

Complete an online application and email your name, contact information, and the date you applied to careers@flysfo.com. SFO's Business and Career Center will forward your name to the recruiter/hiring manager.

 

Apply on Sixt's website

Why Choose SIXT:

  • Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.     
  • At Sixt, we pride ourselves on having an inclusive and unique environment.  We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

Additional Openings:

Fleet Logistic Specialist 

Rental Sales Agent

 

Responsibilities

As a Customer Service Agent, you will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc.

  • Welcome all customers as they arrive on the lot
  • Ask about their experience with Sixt; recording feedback to improve future rental experience
  • Make sure customers have all personal belongings from the vehicle
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use proper statement to determine if vehicle is being returned with full tank of gas
  • Advise and review rental charges, providing an accurate receipt to the customer
  • Provide information regarding transportation to the airport terminal
  • Complete a service alert for any mechanical and or body damage communicated by the customers
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Work in outdoor weather conditions including direct sunlight, rain, heat or cold
  • Perform other job duties as assigned to meet the business needs

Qualifications

 

Apply on Sixt's website

Your Qualities

  • High school diploma or GED
  • Minimum 1-year customer service experience
  • Must be at least 21 and have a valid driver's license with a clean driving record
  • Exceptional interpersonal and relationship building skills
  • Strong verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Ability to manage stressful or unusual situations to maintain good customer service
  • Basic computer navigation skills and knowledge of Microsoft Office applications
  • Ability to work 40 hours per week including day and/or evening hours
  • Likely to require at least 5-10% travel, some of which may be by airplane
  • Must be willing to wear company uniforms
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages is a plus

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.

 

All people working at SFO are eligible for incentives:

  • BART Discount Card: Save $9.10 on your roundtrip BART commute
  • Citizenship Workshops: Save $700 on your citizenship application cost
  • Save on childcare costs. Access a subsidized childcare program for SFO employees, with tuition offered at 75 – 80% of market rate cost
  • Transportation assistance

Click here to view a complete list of SFO Employee Benefits and Discounts Information

 

Former or current SFO Employees may have priority access to this opportunity.  Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center (careers@flysfo.com) your name and the date you applied.

 

Click to learn why you should work at SFO!

 

SFO has an on-site personnel vaccination mandate unless there is a (1) medical disability or (2) sincerely held religious belief (in which case a COVID-19 test must be administered and reported to the employer on a weekly basis). Please check with the employer regarding their vaccination policy.

Skills for Customer Service Agent - Hiring Event 06/28

The job skills required for Customer Service Agent - Hiring Event 06/28 include Customer Service, Microsoft Office, Futures, Written Communication, Transportation,and Building Relationships etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent - Hiring Event 06/28. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent - Hiring Event 06/28. Select any job title you are interested in and start to search job requirements.

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Career Path for Customer Service Agent - Hiring Event 06/28

The following is the career advancement route for Customer Service Agent - Hiring Event 06/28 positions, which can be used as a reference in future career path planning. As a Customer Service Agent - Hiring Event 06/28, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent - Hiring Event 06/28. You can explore the career advancement for a Customer Service Agent - Hiring Event 06/28 below and select your interested title to get hiring information.

How to Become a Customer Service Agent

If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

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