Job Description:

Fidelity is currently seeking top candidates to serve Fidelity as a Security Representative. This position is located in Boston, MA.

Are you eager to part of something positive and work within a dynamic and collaborative team environment? Our success as a firm is due to the personal responsibility and pride our associates take in getting things right, and the compassion that drives us to go above and beyond to exceed expectations for our customers and each other. We have a remarkable career opportunity for recent and upcoming college graduates, regardless of your major in school, because you do not need to have a finance degree to qualify for this role. Working as part of a team, you will play an integral role in creating peace of mind for Fidelity and its customers by protecting company assets, minimizing risk, and ensuring overall safety at a variety of locations.

A career at Fidelity within Global Security Operations (GSO) as a Security Representative will equip you with not only a fundamental security skillset that is first in class, but also essential qualifications for any career path you choose to follow. Examples of security related skills you will learn are security risk assessment, knowledge of security principles (incident management, life safety, investigations, workplace violence prevention, threat assessment), security technology, physical security principles and first responder certifications. You will also have the opportunity to develop other professional skills such as effective communication, critical thinking, customer service, relationship management, vendor management, scheduling and budgeting.

If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today!

Job Requirements

As a Security Representative, you must be motivated, engaged, ambitious, and energetic. This is not a desk job, and you must be prepared to work as part of a team, acting quickly and expertly as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of department managers and staff in addition to external visitors.

Please note: Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen.

• 0-2 years work experience in any field
• Availability to work a flexible 12-hour shift schedule, including days, nights, or weekends
• 12% shift differential pay on night and weekend shifts, at least 8 hours of paid OT every other week and a year-end bonus.
• Open to all majors. Associate's or Bachelor's degree
• Ability to spend periods of time walking or standing at a fixed post
• Ability to perform first-responder rescue activities involved with medical or facility emergency situations
• Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training
• Ability to acquire knowledge of basic physical security techniques and principles through training
• Ability to present a neat, clean, non-threatening appearance and professional demeanor
• Ability to demonstrate poise and self-control under stress
• Basic computer proficiency
• Dedication to excellent customer service
• Good analytical skills
• Onsite work only

The value you deliver:

• Greet visitors and associates as you welcome everyone who comes through the door while following all security protocols
• Proficient with standard computer applications and ability to learn specialized programs/applications
• Facilitate access control, life safety solutions, and proactive and successful incident management and mitigation
• Deliver Customer Centric experiences when interacting with visitors, vendors, associates, and customers while facilitating the implementation and ensuring compliance with company standards and policies
• Proactively perform inspections, assessments, and reviews to ensure working order of security and life safety equipment to ensure the safety of workspaces
• Review recorded calls to assess threats to our associates, facilities, and business. Enable a security program to reduce the risk of those potential and actual threats to our associates, workspace, business and reputation
• Provide direct and ongoing support to associates and guests who require accommodations or who are experiencing external threats that could impact the safety of the workspace
• Ability to successfully monitor threat intelligence, and how the internal and external risk environments impact the site security procedures required to address and mitigate risk to our associates and facilities

Our commitment to you:

• Student loan assistance and tuition reimbursement for eligible employees
• 18 plus days Paid Time Off (based on years of service) plus 8 Federal Holidays
• Opportunity to volunteer and give to your local community
• Workplace wellness initiatives, weekly meditation calls, company subsidized balanced meal options at onsite cafeterias

We believe in being #DifferentTogether. Fidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender, or sexual orientation, or who share similar interests based on similar sets of experiences who come together to create a positive, inclusive workplace of all employees.

We continuously strive for a diverse and inclusive workplace where we respect and value our associates for their unrivaled perspectives and experiences.

#globalsecurity

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.