Parts Advisor - Chrysler Dodge Jeep Ram

Acts as principal contact between parts department and retail counter customers for the sale of parts and accessories.

The primary goal is to provide customer satisfaction and maximize dealership sales of parts.

Duties

• Provide fast and courteous service to retail customers.
• Sell additional parts through the use of related item sales techniques.
• Answer the telephone in accordance with dealership guidelines. Solicit orders or answer questions as appropriate.
• Properly input lost sales into the inventory control system.
• List and price out parts on counter tickets.
• Provide the necessary information for special orders to the inventory control clerk if a part is not in stock.
• Maintain the special order parts inventory in a clean and organized manner.
• Maintain records of all special order parts and notify the customer who made the order.
• Maintain a customer backorder file.
• Participate in conducting a perpetual inventory.
• Help maintain parts catalogs, price schedules, and other technical information and bulletins.
• Keep one's work area clean, free of debris, safe, and put away loose stock.
• Perform other duties and tasks as directed by management

About Our Dealership:

Sewell strives to be a place where people Love to work and Love to do business. At Sewell, we recognize the value of continuous growth. We believe every member of our team has unique talent and we are committed to helping them reach their full potential. If you're looking for a team that can help you reach new heights, complete the application.