OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission. SUMMARY The Driver and Program Assistant, Transportation provides safe, reliable transportation services between clients’ homes, day centers and to/from appointments as needed; and coordinates with the transportation supervisor and clinical team. The Driver and PA drives clients and staff to events and outings as directed, and offers safety assistance when boarding and off-loading at all destinations. In the capacity as a Program Assistant, additional responsibilities include participation at the day center to facilitate activities, meals and care as needed. Monday - Friday 7am - 3:30pm - No Weekends!Pay Rate: $18 Hourly*****************************Must be bilingual Haitian Creole ***********Must have a MA drivers license for 1 year ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Transportation Provides safe transportation of clients between home and day center, as well as to/from appointments and program activity locations Operates the vehicle in a defensive, safe and courteous manner at all times, including in adverse weather conditions Obeys all speed limits and local and state traffic laws Operates a two-way radio to maintain communication with dispatcher Notifies dispatcher if a member if not home upon arrival (or pick-up) and if a member cannot be returned home due to absence of required supervisionMaintains daily time log Assists adult day services members from door to vehicle, when necessary, and in and out of the vehicle at all times Ensures passengers are wearing seat belts whenever the vehicle is in motion Lifts and transfers members as needed using proper body mechanics and assistance Operates a wheelchair lift, when necessary Responsible for the vehicle maintenance Conducts daily vehicle inspection using cheek list and informs supervisor of any problemsMaintains vehicle interiorEnsures the vehicle is serviced per scheduled maintenance planNotifies supervisor in the event vehicle requires emergency service or repairsParticipant’s Care and Safety Assists participants in with activities of daily living, including basic personal care, and attending to medical appointments, etc. Assists in monitoring clients during breaks and lunchtime, including behavioral concerns, bathroom assistance and general assistance as needed.Manages physical transfer of participants by following training guidelinesResponsible for participant safety and well-being at all times Able to recognize signs and symptoms of abuse/neglect and notifies the supervisor Reports to supervisors for any unusual physical or behavioral changes Understands "Client Rights and Responsibilities" and serves as an advocate for the Participant Interacts with participants in an empathetic, respectful, caring, and dignified mannerPrograms, Recreation and Activities Assists in the implementation of social, recreational and educational programs, including encouraging social interactions among membersAssists participants through participation in activitiesAccompanies participants in scheduled activities, appointments or others as designated Assists other staff in carrying out program assignmentsOther Duties Completes necessary documentation, reports, etc. in a timely, thorough, and accurate manner Attends staff meetings, conferences, in-services training as assigned by supervisor Successfully completes mandatory training Assists with compliance of policies and procedures, regulatory and legal requirements of practice Follows confidentiality requirements at all times Adheres to Participant Bill of Rights and other policies and procedures Performs other related duties and activities as required.SUPERVISORY RESPONSIBILITIES None required.Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: High school diploma or its equivalent and at least 18 years of age Prior van driving experience preferred Experience in transporting seniors or disabled persons preferred Minimum one year experience in providing services to a special needs population, preferably with the elderlyCertificates, Licenses, and Registrations: Current valid Driver’s License and car insurance required Class B Commercial Driver’s License (CDL) if required by state All state required training and certification completed in mandated timeframesOther Skills and Abilities: N/AOther Requirements: Clean Driving record Physical in the past 12 months Annual TB test Competence in CPR and First Aid, as required by state regulations Ability to read and respond to written job instructions Ability to read road maps and street signsPhysical Requirements: • Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Blood Borne Pathogen Category: Job requires performance of duties that involve potential for exposure to blood, body fluids, or tissues. Tasks that do involve exposure are an expectation of employment. AMERICANS WITH DISABILITIES STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis.