Description

POSITION PURPOSE:

The UIDC Internship with Cow Creek Information Technology Department is intended to be a partnership between the Umpqua Indian Development Corporation and the Cow Creek Information Technology Department offering an educational and work experience with information technology opportunity.

INTERNSHIP DUTIES:

•  Learn and develop skills in information technology to include networking of computers, system wide back up of data, and storage of data. 
•  Develop skills to communicate with IT professionals who specialize in Systems Software Design Engineering and Computer Programming. •
• Assist in corrective and preventive maintenance of desktop computers, telephones, and office equipment. 
•  Assist with installation and configuration of hardware / software for desktop computers, telephones, and office equipment. 
•  Assist in builds, tests, and deploys computers with correct software for the installation. 
• Accurately documents all work performed in Help Desk software application. 
• Perform special projects as determined by the information systems team. 
• Assist in needs analysis for projects; in research for solutions for needs. 
• Assist in updating user and technical documentation. 
• Assist in the maintenance and performance tuning of application databases. 
• Assist in managing, maintaining, developing, designing and updating the intranet. 
• Gain hands on practical experience to the full gamut of Help Desk roles and responsibilities. 
• Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others’ judgment and capabilities and gives praise/recognition to those who earn it. 
• Ensures that guest needs are the first priority when approaching work assignments. 
• Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis. 
• Ensures that both written and verbal communications are clear, concise, complete, accurate and effective. 

PERSONAL DEVELOPMENT:

• Develop planning, organizational and time management skills.
• Increase knowledge of computer skills and technology.
• Develop team-based work competencies.
• Develop interpersonal skills in order to communicate with team members.
• Develop interpersonal skills in order to communicate with day-to-day business contacts through follow up calls.
• Develop interpersonal skills in order to communicate with external guest.

WORK SCHEDULE: 

• On the job training and structured activities occur daily at the direction of the intern supervisor.
• Interns will work a minimum of 20 hours a week not to exceed 400 hours during the internship.
• Schedule will be flexible based on student schedule and business need. 

SELECTION CRITERIA: 

•  At least 18 years old for Data Center Internships, at least 21 years old for Seven Feathers Internships.
• Be enrolled in a University or Community College and maintains a C or better grade point average.
• Transportation to and from work sites. 
• Ability to acquire a gaming license (21 years or older).

APPLICATION PROCESS: 

• Complete UIDC Application. Go to UIDCHR.com and apply to the IT Internship posting.
• Submit transcripts demonstrating active enrollment and grade point average (unofficial transcripts are acceptable).
• Submit one letter of recommendation. The letter should be from a teacher, school administrator or another person who does not reside in your household. 
• Submit a personal essay that includes information about yourself, the degree you’re working towards, and what you hope to learn or achieve through the internship experience.
• Submit transcripts, letter of recommendation, and essay to UIDC’s Training & Development Manager at 146 Chief Miwaleta Lane, Canyonville, Oregon 97417 or Nichole.Wood@sevenfeathers.com