Essential Duties:

• Undergo training and sign the company’s contract.
• Understand the company’s policy on work shifts, guest’s possessions and privacy issues.
• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out.
• Report and return any guest properties found in the rooms while rendering service.
• Report cases of property damage in commercial spaces to supervisor.
• Work with a team of housekeepers on each shift.
• Clean, disinfect and store all equipment at the end of the shift.
• Maintain a positive relationship with employees and guests.
• Monitor and report on the inventory of cleaning supplies.
• Respond to calls for housekeeping problems, such as spills and broken glass.
• Collect and remove trash and debris.
• Report, turn in and log all lost and found items.
• Clean upholstered furniture.
• Perform detailed deep cleans when required.

Safety and Standard Operational Procedures

• Completes safety and standard operational procedures training within the timeframe established by One Source Housekeeping Solutions.
• Clean and maintain all equipment daily. Report to your supervisor any safety hazard of all the equipment which you are using i.e., Vacuum cleaners.

• Use One Source management authorized cleaning chemicals and review the safety data sheet - “SDS” before using a cleaning chemical for the first time. 
• Post caution signs as and when required.
• Comply with?Lost and Found?Policy of the Park and resort.
• Report any suspicious activity to your immediate supervisor or One Source management official.

Communication

• Communicate with management, supervisors, co-workers, vendors, client and guest in a respectful and courteous manner always.
• Attend daily briefings for?functions, events or daily workload distribution.

• Follow the occurrence notification process as dictated on the “Employee Handbook”, Attendance policy. Communicate any occurrence to your supervisor or a One Source management official leading your area or shift.
• Follow up a special cleaning?schedule?given by the housekeeping control desk. 
• Have good knowledge of all resort and Park facilities, hours of operation, Restaurants, shops and function rooms. Assist Guest in Public Areas when required.