In our Food and Beverage Service Ambassador role, you’ll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. You will deliver great guest service in a fun, fast-paced, one-of-a-kind environment. Wherever you serve, you will:

• Provide exemplary guest service and ensure F&B service standards are met

• Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items

• Ensure correct portions of food and beverage are serviced at correct temperatures with proper plate presentation

• Process and serve hot and cold food items for guests in a timely and courteous manner while maintaining food quality and sanitation standards

• Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas

• Communicate professionally and effectively with Ambassadors, Vendors and our Guests

• Follow SEA menu guidelines to specifications and serving procedures

• Accurately process monetary transactions following proper cash handling procedures, as defined by the cash handling policies

• Unload daily product from the warehouse deliveries

What it takes to succeed:

• A passion for customer service

• Excellent multi-tasking and time management skills

• Outstanding communication abilities

• Active listener with the ability to anticipate guests’ needs

• Flexibility to perform varied duties

What else is important:

• At least 18 years of age

• Must be able to lift, push, pull and/or carry up to 50 lbs

• Must be willing to complete all certifications pertaining to serving beer & alcohol (RAMP)

• Position engages in extensive walking and standing throughout entire work shift

• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)

• Perform cleaning duties; including use of cleaning chemicals

• Must be willing to comply with all SEA grooming guidelines and employment standards

• Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures

• Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement

• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations

• Ability to successfully complete all legal, company and department training requirements within established timelines