```Duties```

• Monitor job file status to ensure accuracy in all job file documentation daily
• Answer phones, provide exceptional customer service, and maintain a detailed call log
• Coordinate schedules to optimize work efficiency and balanced job scheduling
• Communicate daily with Production crews to ensure all required documentation is captured on site at point of task
• Maintain an accurate Work in Progress board for all active leads/projects- keeping staff updated on job statuses and schedules
• Monitor and ensure all client requirements are followed
• Complete FNOL documentation accurately
• Oversee job file documentation, communication, and subcontractor activities
• Maintain Compliance with Nation accounts Program Agreement
• Maintain all internal and external communication with stakeholders
• Review timestamps and other job data points to reflect accurate reporting/KPMs
• Perform all close-out activities, including coordination with accounting to ensure proper invoicing

```Skills```
- Strong organizational skills with attention to detail
- Proficient in administrative tasks such as filing, record keeping, and document management
- Experience with QuickBooks or other accounting software is a plus
- Familiarity with office equipment, including printers, scanners, and phone systems
- Accurate and efficient data entry abilities
- Previous experience in order entry or inventory management is beneficial
- Knowledge of dental office procedures is a bonus
- Ability to type quickly and accurately
- Excellent customer service skills

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40.00 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person