SERVPRO - Team Miller is Hiring a Certified Water Carpet Cleaning Technician Near Saginaw, MI
SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000 teams across the country. With 24 territories across Michigan and Indiana, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, and Indianapolis. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.
Do you love helping people through difficult situations? Then don’t miss your chance to join our team as a Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO! As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description
This position is a part of our Restoration / Water Mitigation Team, you are the first responders onsite for water damage claims and you are responsible for beginning the claim process, determining the scope of work, performing demo as needed, daily monitoring and diary notes, and job closeout/customer satisfaction survey. Working in crews of two - technician and crew chief, you respond to service calls as needed and perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.
Responsibilities
Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and clean equipment appearance
Prepare rooms/areas for work activities
Set up staging area and equipment for each project
Leave job site with a clean and orderly appearance
Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
Qualifications
Effective oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law
Physical & Work Environment Requirements
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)