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1 Dispatch Receptionist Job in Redondo, CA

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SERVPRO - Redondo Beach/Manhattan Beach
Redondo, CA | Full Time
$42k-56k (estimate)
8 Months Ago
Dispatch Receptionist
$42k-56k (estimate)
Full Time 8 Months Ago
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SERVPRO - Redondo Beach/Manhattan Beach is Hiring a Dispatch Receptionist Near Redondo, CA

Do you love helping people through difficult situations?
Then don’t miss your chance to join our Franchise as a new Dispatch Receptionist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description: 
Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.
Responsibilities:
  • Provide excellent customer service
  • Receive general phone calls and greet visitors
  • Receive and dispatch lead calls and job referrals
  • Perform detailed and accurate data entry, including analyzing dispatch reports
  • Coordinate crew and job scheduling
  • Perform general administration duties
  • Assist other departments, as needed
Qualifications:
  • 2 year(s) of administrative or office-related experience and business experience
  • Working knowledge of current business software technologies is required
  • Experience in the commercial cleaning and restoration or insurance industry is desired
  • Customer service experience, quality assurance, and scheduling a plus
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills and strong attention to detail
  • Very self-motivated and goal-oriented
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate and proprietary software
  • Minimum of HSD/GED, Associate's/Bachelor’s degree preferred
  • Ability to successfully complete a background check subject to applicable law
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-56k (estimate)

POST DATE

09/27/2023

EXPIRATION DATE

05/20/2024

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The job skills required for Dispatch Receptionist include Customer Service, Scheduling, Microsoft Office, Communication Skills, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch Receptionist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatch Receptionist positions, which can be used as a reference in future career path planning. As a Dispatch Receptionist, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatch Receptionist. You can explore the career advancement for a Dispatch Receptionist below and select your interested title to get hiring information.