Primary Responsibilities

• Monitor job file status
• Monitor job file audit status
• Maintain job file WIP Reports
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Daily job file coordination
• Perform job file backup
• Maintain internal and external communications
• Prepare job file reports
• Complete and review job file documentation for final upload and the audit process
• Complete job file audit process
• Perform job close-out
• Assist other departments, as needed

Position Requirements

• 2 year(s) of administrative or office-related experience
• Experience with writing estimates, job file processes, and quality assurance are a plus
• Experience in service industry environment is a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a courteous and professional tone of voice at all times
• Polite, confident, and excellent customer service skills, including listening and questioning skills
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED preferred

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Olathe, KS 66062: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Have you worked with Xactimate?

Experience:

• job file: 1 year (Preferred)
• Office: 1 year (Preferred)

Work Location: In person