This is an excellent opportunity for an experienced A/R collections specialist who is looking to take on a fast-paced role in a local company. We offer competitive pay and benefits.

DUTIES AND RESPONSIBILITIES:

· Take the lead in researching customer payment inquiries

· Collect customer payments

· Ensure the agreed upon payment plan is adhered to in accordance with the terms

· Process and mail forms/letters upon request or requirement

· Regularly communicate with customers about account status via e-mail and phone

· Compile detailed collection notes from your contact with delinquent accounts

· Other duties as assigned by manager

JOB SPECIFICATIONS:

· Ability to communicate and listen effectively

· High degree of accuracy, attention to detail, and follow-up/follow through

· Ability to plan, organize, and complete own work assignments without close supervision

· Understanding of processes relative to invoice generation and customer payment

· Ability to maintain customer records and related collection files for all customers

· Desire and drive to achieve agreed upon targets

REQUIRED EDUCATION AND EXPERIENCE:

· 2-5 years proven experience in collections

· High school diploma or equivalent

· Proficient in Microsoft Word, Outlook, and Excel

PREFERRED EDUCATION AND EXPERIENCE:

· Strong customer service attitude and capabilities

· Proficient in Quickbooks

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Required)
• QuickBooks: 2 years (Required)

Work Location: In person