Company DescriptionSERVPRO® is the premier fire and water cleanup and restoration company in the United States. With over 1600 independently owned and operated locations nationwide, we are a recognized leader in the restoration industry. We are looking for individuals who have interpersonal and communication skills and a highly professional image who can promote our services, who are hard-working and trainable, and who work well in a team-oriented setting. Job DescriptionDo you love helping people through difficult situations?Then, don’t miss your chance to join our Franchise as a new Office Coordinator / Administrator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!Job brief:As an Office Coordinator you will be responsible for providing administrative support to ensure efficient operation of the production team. You will support managers and employees through a variety of tasks related to organization and communication. You will communicate via phone and email ensuring that all administration tasks are completed accurately and delivered with high quality and in a timely manner.Responsibilities:Organize and schedule production services and work ordersOrganize and schedule meetings and appointmentsOrganize and schedule subcontractor servicesMonitor job file statusMonitor and ensure client requirements are followedDaily job file coordinationReview project documentation for accuracyMaintain internal and external communicationComplete job file audit processProvide general support to customers Perks:401k and profit sharingExcellent opportunity for advancementOpportunity to earn pay increases, bonuses and promotions based on exceptional performance rather than seniorityQualificationsKnowledge of office management systems and proceduresExcellent time management skills and ability to multi-task and prioritize workAttention to detail and problem solving skillsExcellent written and verbal communication skillsStrong organizational and planning skillsProficiency in MS OfficeAdditional InformationBONUS POINTSExperience scoping losses using Xactimate estimating programCleaning, Construction or Restoration industry experience