Attend, coordinate, and promote marketing, networking, and continuing education events. Monitor loss activity and priority responding to generate work from these opportunities.

Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met and all applicable Centers of Influence (COIs) are identified and captured for future reference.

Primary Roles and Responsibilities :

1. Commercial Contacts Development

a. Development of Emergency Ready Plan

b. Regular business networking and business interactions

c. One to one engagement

d. Relevant new feed / content-driven touch base

2. Commercial Facilities Target Development

a. Development of Emergency Ready Plan

b. Networking and business setting interactions

c. Engagement one-to-one

d. Relevant new feed / content-driven touch base

3. Commercial Events and Promotions

a. Association involvement

b. Association attendance

c. Commercial continuing education

d. Sponsorships and promotions

4. Priority Responding

a. First Response monitoring

b. Reconnaissance and lead qualification

c. Maintain brag book and Franchise references

d. Execute local response

e. Execute Storm response

Physical and Work Environment Requirements :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time.

Travel is up to 90 percent, primarily local during the business day, although some out-of-the-area and overnight travel may be required.

Normal Working Hours, Additional Working Hours, and Travel Requirements :

This is a full-time position working varying hours between 7 : 00 a.m. and 5 : 00 p.m., Monday Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Last updated : 2024-04-09