• Utilizing problem solving skills to efficiently schedule jobs.
• Reviewing production updates for accuracy and progress.
• Reviewing production documentation such as photos and paperwork to ensure proper requirements and standards are met.
• Providing job status updates to customers, answering questions, and guiding them through the job process with patience.
• Updating job files with notes, testing updates, insurance claim information, etc.
• Participating in production meetings to ensure all departments involved in a job have all pertinent information.
• Assisting with overflow work such as answering phones, filing paperwork, and other miscellaneous administrative tasks.

• We are all one team, all working towards the same goal.
• We genuinely care about the success of the company.
• We act like we own it.

• We are urgent, reliable, and adaptable.
• We have a strong work ethic.
• We take pride in the service we provide.

• We are ready to solve any problem.
• We have a “no excuses” mindset.
• We are enthusiastically willing to help.

• We own our projects and hold ourselves accountable.
• We refuse to be complacent.
• We are meticulous in all that we do.

• We strive to always learn.
• We are eager to grow with the company.
• We better ourselves in & outside of work.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

SERVPRO of Luciani Enterprises, LLC