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Job summary
The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development.
The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region.
You will
Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes.
These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)
Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.
Profitability : Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth.
This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations.
Utilize financial data to analyze key metrics while planning immediate and long-term goals.
Management Development : Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development.
Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.
Staff Development : Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability.
Assist each assigned owner by monitoring their employees’ developmental processes as needed.
This may be project-based or recurring.
You have
Working conditions
About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada.
Our 2,200 individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Last updated : 2024-05-01
Full Time
Business Services
$87k-127k (estimate)
04/27/2024
05/09/2024
servprosugarland.com
Sugar Land, TX
<25
Business Services
The job skills required for Franchise consultant include Leadership, Coaching, Initiative, Analysis, Microsoft Office, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Franchise consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Franchise consultant. Select any job title you are interested in and start to search job requirements.