Description. We are seeking a reliable and customer-focused. Customer Service Dispatcher. to join our fast-paced team. The ideal candidate will excel in a high call volume environment, supporting our customers, technical teams, and service managers with professionalism and accuracy. Requirements. Key Responsibilities. Handle inbound and outbound calls with professionalism and urgency. Open and update service requests and tickets. Provide timely r...
We are seeking a Tier 2 NOC Technician with strong networking experience to join our team, supporting a nationwide customer base. This position blends Tier 2 support with hands-on involvement in IT infrastructure projects, with an emphasis on LAN/WAN design, network troubleshooting, and firewall configuration. The ideal candidate will bring a deep understanding of networking technologies and protocols, alongside systems engineering expertise in v...