Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700 customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
What you get to do in this role:

• As a key member of the Security team, you will be responsible for architecting, building and consulting on solutions related to securing our global cloud infrastructure that runs our SaaS product.
• The Security team designs and implements the security infrastructure that runs our SaaS platform at scale with high availability.
• Research security technologies and products in the marketplace
• Determines security requirements by evaluating business strategies and requirements; researching information security standards; conducting system security and vulnerability analyses and risk assessments; studying architecture/platform; identifying integration issues; preparing cost estimates.
• Plans security systems by evaluating network and security technologies; developing requirements for network environments; designs public key infrastructures (PKIs), including use of certification authorities (CAs) and digital signatures as well as hardware and software encryption solutions; adhering to industry standards.
• Implements security systems by specifying intrusion detection methodologies, preparing preventive and reactive measures; creating, transmitting, and maintaining keys and encrypted data; providing technical guidance to engineering and support teams; completing documentation.
• Verifies system and application security by performing security assessments, code reviews, configuration and design reviews.
• Maintains security by ensuring we have adequate security measures that align with our compliance standards and policies; conducting incident response analysis when required, and working with leadership and technical teams on remediation plans.
• Helps define and scope new projects and programs, prepares presentation material including problem statements, proposed solutions, and business justification.

Qualifications
To be successful in this role you have:

• To be successful in this role, we need someone who has: The candidate should have a strong background in systems architecture and engineering, understanding of the components of software infrastructure, including hardware platforms, OS, virtualization, application, databases, web and application servers. Prior experience in software or systems development/engineering and managing large-scale server infrastructure is highly desirable.
• Strong Linux expertise is a must.
• Solid experience and skillset in working with Linux and/or UNIX
• Experience in working with or deploying identity management solutions (privileged access management and user behavioral analytics)
• Working knowledge of Java and JavaScript, as well as other programming languages
• Working knowledge of web application technology and API frameworks, authentication, and secure coding best practices
• Working knowledge of network architecture including routing and switching, firewall design and load balancing
• Familiarity with MySQL, Oracle, MongoDB, Cassandra or similar technologies
• Familiarity with Bind DNS, OpenLDAP, Apache/Tomcat, ElasticSearch, as well as security technologies such as Snort/Suricata and Splunk
• Familiarity working with load balancers, BigIP/F5 iRules
• Understanding of Apache/Tomcat; some experience with Java and JS is a plus
• Experience with threat modeling, vulnerability assessments, and penetration testing is highly desirable
• Familiarity with virtualization and cloud infrastructure technologies
• Candidate must have good communication skills and work well in a collaborative team environment
• A CS/EE degree with 8 years of proven, related experience is required

JV19
JV19
For positions in California (outside of the Bay Area), we offer a base pay of $163,000 - $285,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [redacted] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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