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At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700 customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job DescriptionThe Company ServiceNow is making the world of work, work better for people.
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person the ability to have a meaningful impact and plenty of space to grow.
The Team
As we gear towards becoming the defining enterprise software company of the 21st century we believe the successes our customers realize with our product are a key driver of long-term growth and mutual benefit for all. The Customer Outcomes organization at ServiceNow works with our customers to help them achieve their desired business outcomes. We aim to support our customer in driving adoption, satisfaction, and ultimately realize maximum value from their investment in ServiceNow. One of the key drivers to accomplish these results is by providing prescriptive guidance that will enable our customers to leverage the full potential of the Now Platform and its solutions.
Within Customer Outcomes, the team of Customer Outcomes Excellence is geared to define, capture, and operationalize this prescriptive guidance, in the form of leading practices and service offerings that support Customer Outcomes, our Partner Network, and our Customers.
Responsibilities
The Sr. Portfolio Manager, Insights at Scale is a key position within the Customer Outcomes organization responsible for setting the standard for excellence. Specifically, as they relate to how our customers will be able to define, set up, and maintain the Now Platform as a long-lasting, technically healthy, and solid foundation for the solutions and applications that run on it. Through innovation, creative thinking, and the delivery of leading practice assets and service offerings, you will be a driving factor in the long-term success of our customers.
This requires a highly focused and structured individual with vision who can instigate and drive change across various parts of the organization and beyond.
What You Get To Do In This Role
In order to be successful in this role, we need someone who has:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
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Full Time
$129k-183k (estimate)
04/29/2024
05/12/2024
servicenow.com
SANTA CLARA, CA
7,500 - 15,000
2004
Public
WILLIAM R MCDERMOTT
$3B - $5B
IT Outsourcing & Consulting
ServiceNow is a cloud-based platform that provides security, real-time analytics, IT service and operations management solutions for businesses.