At ServiceMaster, we assist homeowners and businesses in their time of need after experiencing a water, fire or mold loss. We are seeking a hard-working and reliable Water Restoration Technician to add to our team.

Job Responsibilities

• Monitors, inspects, and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities.
• Prepare and review documentation to include notes, photos, and documents according to company policies and procedures to ensure reimbursement from insurance companies.
• Retrieves work orders, check route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job.
• Explain processes that are used to customers using printed materials as a guide with or without supervisor
• Complete assigned jobs according to company processes while maintaining quality control on each job.
• Performs water damage repair to include (but not limited to): water extraction, pack-out of contents, removing/disposing of non-salvageable materials, construction and demolition as directed by supervisor.
• Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor.
• Resolves issues with customers, communicates customer issues and daily job activities with supervisor and key company staff.

Job Requirements

• High school graduate or equivalent
• Valid Drivers’ License and satisfactory driving record
• Good verbal and written communication skills
• Good customer service skills
• Experience with using mobile software to enter data
• Can read and follow product label usage instructions
• Reports to work on time in a clean, complete uniform
• Must be able to prioritize activities and meet deadlines
• Experience in the restoration or construction industry not required but preferred
• IICRC Certification preferred but not required

Physical Demands and Working Conditions

Candidate must be prepared to:

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others quickly, receive and act on detailed information given.
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
• Use visual acuity to perform detail-oriented activities.
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation will be determined based upon experience.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Work Location: Multiple locations