2 Area Manager Jobs in Pennsauken, NJ
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ServiceMaster Commercial Cleaning by Alliance is Hiring an Area Manager Near Pennsauken, NJ
- Organize, review, and manage the daily activities of the Customer Service team to ensure optimum productivity and customer satisfaction.
- Implement, manage, and maximize the use of customer service software, CleanTelligent.
- Partner with the management team to align customer service department policies and systems with the company's objectives
- Monitor CT to ensure work orders are closed expeditiously
- Manage the workflow of orders and the assignment of customer service requests through Clean Telligent. (Partner with Regional Managers)
- Provide feedback to the company regarding service failures or customer concerns
- Act as a resource in resolving customer issues
- Ensure a high level of customer service. Investigate (and correct) customer issues and complaints relating to quality. Develop relationships with customers, as needed
- Point person for issues that surface during the daytime (coordinate follow-up)
- Perform internal audits to ensure compliance with quality control standards
- Visit top 20 customers no less than every 2 months
- Sell add-on services to existing regular customers
- Prepare and conduct customer surveys in addition to regular surveys, particularly on large accounts, with the goal of providing better service and selling additional services. What can we do better? How can we be more helpful?
- Manage and update customer scores worksheet (4DX) daily
- 2 to 4 year college degree OR equivalent work experience
- Minimum 7 years related experience
- Minimum 5 years supervisory experience
- Sales: 2 years (Required)
- Account management: 2 years (Required)
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Job Summary
Full Time
$60k-65k (estimate)
09/09/2022
12/27/2023
If you are interested in becoming an Area Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Area Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Area Manager job description and responsibilities
Area managers are responsible for ensuring the proper and effective operation of a business.
02/23/2022: Stockton, CA
An area manager oversees operations at several locations within the same region.
01/26/2022: Worcester, MA
Area managers also set performance goals and objectives to help them meet the expectations of customers.
02/25/2022: Bakersfield, CA
An Area Manager oversees the operations of multiple stores and departments within a region, outlining business strategies and driving sales.
01/15/2022: Erie, PA
Area managers are also responsible for managing their client portfolios, with a view to maintaining existing clients and exploring potential new business opportunities.
02/25/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Area Manager jobs
An area manager must be coachable—realize that someone else might have a better perspective.
02/18/2022: Gainesville, FL
Ensure market profitability attain budgetary expectations.
02/21/2022: Schenectady, NY
Maintain a pipeline of potential employees by continuously prospecting for new talent.
12/19/2021: Amarillo, TX
Build an elite team through recruiting, hiring, training development.
01/31/2022: Rock Island, IL
Develop creative selling strategies.
12/23/2021: Columbus, OH
Step 3: View the best colleges and universities for Area Manager.
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